For over 35 years, professionals like you have been our #1 priority. You can always count on friendly, knowledgeable customer service and fast same-day shipping. We want to be sure all of your needs are met and all of your questions are answered. Your complete satisfaction is important to us. Without it, we couldn't stay in business. If something isn't right, simply return it and we’ll do our best to make it right.

No-Hassle Guarantee

Providing quality products to professionals who protect and serve the public is our core purpose. If you aren't satisfied with a newly purchased item, simply return it to us so we can repair it, replace it or refund your money.

Galls' 5-Year Warranty

Galls will protect your investment in new sirens, speakers, headlight flashers, strobe power supplies, and full-size lightbars against defects in materials and workmanship for a period of five years from the date of purchase.

Free 7-Year Warranty on Galls Brand Sirens and Speakers

What better way to show our confidence in the quality of Galls Brand speakers and sirens. You won't find protection like this anywhere else in the industry! You'll probably never need such a long warranty, but it's there, giving you years of worry-free operation.

Merchandise Returns

You don't even have to call us if you have a problem with the merchandise you've received. Simply follow the instructions on the reverse side of the packing slip that comes with your order. Galls provides a pre-addressed label for you to affix to the package. If you don't have your packing slip, download, print and complete the online form, place the item in the original packaging, then place in a second box to prevent damage. Make sure to include your name, address, order number and daytime phone so that your return can be processed. Please insure your package in case it is lost or damaged. You may also wish to send it via a delivery service that can track its return. To assure speedy handling, please ship it directly to:

Galls Incorporated
Returns Department
1340 Russell Cave Road
Lexington, KY 40505

If you have any further questions, feel free to e-mail us at Help-Desk@fireauthority.com